Hodes Veterinary Group
IMG_2257.jpg

Patient Center

“Dogs are not our whole life, but they make our lives whole.”

 
 

Patient Center

Hodes Veterinary Group is an open hospital. That means we welcome owners to be with their animals during their entire appointment. We believe it helps relieve the anxiety of both the pet patient and the pet owner and makes the visit a more comfortable experience.

We’ll also make sure that you’re always well-informed on the suggested care or course of treatment. In addition to sitting with you to answer any questions you may have about your pet’s treatment, we’ll also provide veterinary literature and handouts when necessary so that you feel equipped and ready to care for your pet.


What to Expect

Sometimes we don’t know who’s more nervous about visiting the vet — the pet patient or the owner. To help make the visit as comfortable and stress-free as possible  for both, here are a few things you should do before your appointment.

MEDICAL RECORDS

Bring any records with you, if your pet visited another veterinarian, or if your pet received treatment from an emergency clinic since your last appointment.

If this is your first visit, please fill out the new patient form prior to your visit and bring it with you.  If you’ve been using another veterinarian’s services in the past, please contact them a few weeks before your appointment and ask them to transfer your pet's records to us to make sure we have them prior to your arrival.

STOOL SAMPLES

When making your appointment, ask if you need to bring a stool sample with you when you visit. All we’ll need is a small sample placed in a ziploc bag. It’s best that the sample is taken as close to the appointment time as possible.

USE A LEASH OR CARRIER

The smells, sights, and sounds of a veterinary clinic can be overwhelming for even the calmest animal. For everyone’s protection, including your pet patient, please keep it on a leash or in a crate or carrier when coming in for an appointment.


New Patient Visit

For your first visit, you’ll need to fill out the new patient form prior to your appointment and bring it with you.  If you’ve been using another veterinarian’s service, please contact them a few weeks before your appointment and ask them to transfer your pet's records to us to make sure we have them prior to your arrival.

If the pet patient we are seeing is a new puppy or kitten, make your appointment soon after bringing them home. Make sure you bring any records from the breeder, shelter, or other veterinarian that has examined your new puppy or kitten so we can compare those notes to what we find when we perform our comprehensive physical exam.

 

Payment Options

Payment is expected when services are rendered. In general we do not bill. We accept cash, debit cards, credit cards (Visa, Mastercard, Discover) and CareCredit. All cards must be signed by the owner of the card. If the card is not signed, you must show two forms of ID.

CareCredit Program

When unexpected illness strikes a pet, unexpected expense strikes as well. Hodes Veterinary Group understands this. That’s why we offer the option of paying monthly installments through the CareCredit program.

 It takes just five minutes to complete an application and will allow you to break down your payment into six monthly installments.  You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or you can apply online at www.CareCredit.com

Highlights of the CareCredit program:

  • Interest Free For Six Months

  • Determine Approval in a Few Minutes

  • No Annual Fee


Pet Insurance

Another popular option among pet owners is pet health insurance. Our staff members will be happy to walk you through the different options that are available or you can visit: